LibGuides: Help for Students: General Help

Need help from a librarian?

Ask A Librarian
Meet with a librarian via email, chat, text, or online appointment.

Need to request library materials?

Student Request Form
Use this form to request calculators, digital voice recorders, and chapters from course reserves.
Classic Catalog
Request books and DVDs to be mailed to your home.

Need help from another department?

STLCC Ways to Connect
Connect with many departments through phone, email, chat. Find Admissions, Academic Advising, Academic Support Center, Access/Disability, Counseling, Financial Aid, Online Education, Student Assistance Program, TRiO, and more....
Contact the IT Help Desk
The Help Desk can assist you with troubleshooting basic issues involving Blackboard, student email, Office 365, connecting your personal devices to Wi-Fi, general computer questions, and more.
COVID-19 Student FAQs
How are you doing?
Our campus Care Team would like to hear how you are doing and find out how St. Louis Community College can offer support.

Need help paying for tuition and books?

Scholarships are available to help pay for books, tuition and other expenses. For more information about STLCC Foundation Scholarships, please email foundation@stlcc.edu or call 314-539-5216.

STLCC Scholarships Application
Complete the General Application first. Then, you may also apply for a grant from the STLCC Emergency CARES Fund. Use your College log in credentials to begin an application.

Need help with your e-textbook?

Your instructor has experience using the textbook assigned for your course, and should be your first point of contact if you are having difficulties using your e-textbook.

If your instructor cannot resolve the issue, you may contact the STLCC IT Help Desk for technical issues, or the STLCC Bookstores for access code issues.

Having trouble logging in?

For help logging in to Blackboard, College email, Banner, or a loaned student laptop, contact the STLCC IT Help Desk.

For help logging in to library databases or your library account, see our Connecting from Off Campus page or Ask A Librarian.

Need to borrow, return, or extend a loan for a laptop from STLCC?

Student Laptop Loaner Form
Complete the form above. (Requires Office365 login)
Faculty and Staff Laptop Loaner Form
Complete the form above. (Requires Office365 login)

Need help with computer applications?

Office 365 Training
STLCC students, faculty, and staff have access to Microsoft Office 365 training free of charge. This training will help users fully realize the benefits of the Office 365 application suite. The page provides links to training and tutorials for 15 of the most popular Microsoft applications, including OneDrive, Word, PowerPoint, Excel and Outlook, and also includes quick links for basic overviews, cheat sheets and tips and tricks.
Log in to Office 365 Web Apps (STLCC students and employees)
Use your STLCC email address and password to log in. Once logged in, you will have access to web versions of Word, Power Point, Excel, and many other Office applications.
Office 365 Desktop Apps
Microsoft Office 365 Desktop Apps are available for free for all registered students. Each student can install Office 365 Desktop Apps on up to five home or personally-owned PCs/Macs and up to five mobile devices. Office mobile applications are available for iOS and Android devices and automatically included with all Windows phones.

Computer Skills Center @ Learning Express
Learn basic computer skills and build software knowledge. Look under "Popular Software Tools" to find Microsoft Office video tutorials taught by certified Microsoft trainers.
NOTE: Requires login from off-campus locations. For the best experience, create a free user account in Learning Express. Select "Register" under New Users. When users log in, they see another section called My Center, where the tutorials, ebooks, tests, etc. used are stored for later access.

Faculty: Use this URL within Blackboard: http://ezproxy.stlcc.edu/login?auth=ezpr0xy&url=https://www.learningexpresshub.com/computer-skills-center?Authtoken=5A2E734A-A002-45A7-AC85-DFA436B0299E

Need to print something?

STLCC students may send requests to stlccprintcenter@stlcc.edu. Include your telephone number, campus, questions about pick up, and instructions for printing in your email request.

Print jobs may be picked up at the Campus Bookstores on Thursdays. Requests submitted before 11:00 am on Wednesday, should be ready on Thursday.

The cost for printing, to be paid at the Campus Bookstore:

single-sided, black/white, 8.5 x 11 -- 3 cents/page
double-sided, black/white, 8.5 x 11 -- 5 cents/page
single-sided, color, 8.5 x 11 -- 12 cents/page
double-sided, color, 8.5 x 11 -- 22 cents/page

St. Louis Public Library is offering a mobile printing service. You may use their mobile printing option to send documents to their printers. They will print and hold them for you to pick up. For more information, contact St. Louis Public Library.

St. Louis County Library is offering printing in conjunction with their curb-side service. Library branches are now open on a limited basis with staff-assisted printing.

St. Charles City-County Library branches are open on a limited basis with access to printers.

University City Public Library is offering remote web printing with curb-side pick-up. For more information, contact University City Public Library.

Kirkwood Public Library has computers available with access to printers by appointment only. Call 314-821-5770, option 7, for more information or to make an appointment.