LibGuides: Help for Students: General Help

Need help from a librarian?

Ask a Librarian

Ask a Librarian
Meet with a librarian via email, chat, text, online appointment, or in person for help with research.

Database not working properly? First try a different browser (such as Chrome or Firefox). Clearing your browser cache or cookies may also help. If these don't solve the problem, use Ask a Librarian.

Hours and Locations
Need to contact the library about a book or laptop you've checked out, or about your account? Call a campus library Circulation Desk during open hours.

Need books?

MOBIUS Catalog
If a book is not available in the STLCC Classic Catalog, you can search for and request it in the MOBIUS catalog. MOBIUS is a partnership of libraries across Missouri and other states.
Requesting a Book or Article from Interlibrary Loan (3:52)
Video showing how to request articles and books that are not available in STLCC or MOBIUS catalogs.

Need laptops or other technology?

Need to borrow or renew a laptop for the semester?

Laptop availability is limited and provided on a first-come, first-served basis. Reservations will not be taken.

Borrowing

Spring 2025 new laptop checkouts will begin Jan. 13, 2025.
Go in-person to STLCC Libraries at our Florissant Valley, Forest Park, Meramec, or Wildwood location during operating hours no later than 30 minutes prior to closing. It's best to call ahead to check if there are available laptops at your location. A laptop will not be held for you.
Present a valid college, state, or other government photo ID to the staff attending the circulation service desks to check out a laptop.
Log in to the laptop for the first time with your student credentials before leaving campus.

Laptop Renewals

If you are registered for one or more credit hours during Spring 2025, you may be eligible to continue using your loaner device.
Beginning Monday, Dec. 2, visit the STLCC libraries website and complete the renewal request form to request an extension of your loan for spring semester. Requests will be reviewed after Dec. 9. You will be contacted soon thereafter.

Returning the Laptop

You will get a notice that your laptop is due at the end of the semester. You may keep the laptop until after your last final exam.
Return the laptop to any STLCC campus library.
If you are an online student and you need to return your laptop but are unable to come to a campus, contact IT to request a return label.

Need to checkout other technology devices?

Technology Available for Check Out
The STLCC Libraries offer a wide range of devices, including calculators and digital voice recorders, that are available for students to check out and take home.

Need to print, use a computer, or find a study room?

Study Rooms

Students may reserve a study room in the Florissant Valley or Forest Park campus libraries to ensure one is available at a particular time. Study rooms are not currently available at Meramec or Wildwood.

Book a Study Room
Use the link above to book up to 2 hours of time in a study room at the Forest Park and Flo. Valley campus libraries.

Computers and Printing at STLCC Libraries

Computers and printers are available in each of the campus libraries as well as other campus computer labs. Students may drop in during open hours to use available computers connected to printers. Printing in the Libraries is free, but each print job is limited to 20 pages. Black and white printing is available at all campuses. Color printing is available at Florissant Valley, Forest Park, and Meramec.

Other STLCC Computer Labs

Special Computer Lab Locations during Meramec Transformed

Meramec Communications North 101B: computer lab, accounting lab, printing available

Monday - Thursday: 8:30am-8pm
Friday: 8:30am-4pm
Saturdays & Sundays: CLOSED

Meramec Science West 110: computer lab, printing available

Mondays - Fridays: hours vary depending on class schedules.
Saturdays & Sundays: CLOSED

Meramec Student Center Lobby

Computers in the lobby area can be use to print to the black & white printer in the library during library open hours.

STLCC Print Center

STLCC students may send printing requests to stlccprintcenter@stlcc.edu. In your request, please include your telephone number, campus, questions about pick up, and instructions for printing. Requests submitted before 11:00 am on a weekday should be ready the next weekday. Print jobs may be picked up at the Campus Bookstores on weekdays between 9:00 am and 2:00 pm.

The cost for printing, to be paid at the Campus Bookstore:

single-sided, black/white, 8.5 x 11 -- 3 cents/page
double-sided, black/white, 8.5 x 11 -- 5 cents/page
single-sided, color, 8.5 x 11 -- 12 cents/page
double-sided, color, 8.5 x 11 -- 22 cents/page

Need help finding or using your textbook?

Textbooks

You can find out which textbooks you need for class by visiting the STLCC Online Bookstore. Once there, you can Log In to see the books needed for the courses you've registered for. If you haven't registered for courses yet, use the Find Your Course option to search for a particular course.

STLCC Online Bookstore

E-textbooks

Your instructor has experience using the textbook assigned for your course and should be your first point of contact if you are having difficulties using your e-textbook.

If you require further assistance ordering or accessing your textbooks, contact STLCC Online Bookstore student support using your STLCC log in credentials at stlcc.textbookx.com/help#/. Log in and use the chat feature with the STLCC Online Bookstore support team. The chat button is at the bottom right side of the help page.

If your issue has not been resolved within 48 hours of contacting the STLCC Online Bookstore, please contact the campus store manager at your campus. In your communication, please provide your

first and last name
online bookstore support ticket number
order number
and the product and issue you are having.

Meramec: Beth Reitz - 314-984-7660 | meramecbookstore@stlcc.edu

Forest Park: Rodney Jones - 314-951-9893 | forestparkbookstore@stlcc.edu

Florissant Valley: Julie Stillman - 314-513-4701 | fvbookstore@stlcc.edu

Wildwood: Jesi Fox - 636-422-2030 | wwbookstore@stlcc.edu

STLCC Libraries cannot provide access codes for textbooks purchased through the STLCC Bookstore.

Campus Stores
Buy supplies, spirit gear, and other items at the campus stores.

Need help paying for tuition and books?

Scholarships are available to help pay for books, tuition and other expenses.

All students at St. Louis Community College may apply for multiple scholarships through St. Louis Community College Foundation.

Be enrolled at STLCC
Complete a FAFSA
Register for classes
Apply Now For STLCC Scholarships
A single application form to match and apply for all STLCC scholarships for which you are eligible.

More information about paying for books and tuition:

STLCC Book Account
Students who are eligible for a Federal Pell Grant or Direct Student Loan refund will be issued an STLCC Book Account to make allowable purchases including books and some supplies at the campus bookstores. The amount is based on your financial aid award, not to exceed $1,000. You can track the status of your book account through Banner Self-Service.
Student Advocacy and Resource Center (SARC)
STLCC offers SARC to help you through many situations that may make it harder to finish your degree.
Search for Classes with Free or Low-Cost Course Materials
Watch this short video to learn how to use the interactive class schedule to find classes with free or low-cost course materials.
Interactive Course Schedule
Look for classes that note FREE textbooks and course materials or LOW for textbook costs under $40. You can also restrict your search to one of these under CHARACTERISTICS.

Need help from another department?

STLCC Ways to Connect
Connect with many departments through phone, email, chat. Find Admissions, Academic Advising, Academic Support Center, Access/Disability, Counseling, Financial Aid, Online Education, Student Assistance Program, TRiO, and more....
IT Help Desk
The Help Desk can assist you with troubleshooting basic issues involving Blackboard, student email, Office 365, connecting your personal devices to Wi-Fi, general computer questions, and more.

Campus Administration Contacts

Including campus presidents and deans.

Need help learning remotely?

Preparing to Learn Remotely
Visit the College's Preparing to Learn Remotely page for resources on online classes.
Technology Available for Check Out
The STLCC Libraries offer a wide range of devices, including calculators and digital voice recorders, that are available for students to check out and take home.

Need help with computer applications?

IT Help Desk
Help with basic issues involving Canvas, student email, Office 365, connecting your personal devices to Wi-Fi, general computer questions, and more.
My STLCC ID
Information from IT about new login procedures including multifactor identification.
Banner Self-Service (To find your Student ID "A" number)
Use your STLCC credentials (the ones you use for Canvas) to log in to Banner Self Service. From there, choose the Student Services & Financial Aid tab. In the top right corner of the page, you will find your A Number.
Log in to Office 365 Web Apps (STLCC students and employees)
Use your STLCC email address and password to log in.
Office 365 Desktop Apps
Available for free for all registered students.
Office 365 Training
Links to free training for many of the most popular Microsoft applications, including OneDrive, Word, PowerPoint, Excel and Outlook.

Computer Skills Center @ LearningExpress This link opens in a new window
Basic computer skills including internet, Microsoft Office, operating systems, and graphics.
NOTE: To use materials and tools, create an account in Learning Express. The account is free, just select "Register" under New Users.
When users log in, they will see another section called My Center, where the tutorials, ebooks, tests, etc. used are stored for later access.

Learning Express User's Guide

Technology, GCFGlobal
GCFGlobal, a program of Goodwill, provides free tutorials, videos, and lessons. The Technology category includes Microsoft Office tutorials, basic computer skills, and internet safety.